QOE understands the importance of a human-centred design and considers the human element from the very early stages of the design of a safety-critical system, leading to a safer operation and to optimised levels of system resilience, productivity, and smooth and cost-effective technology implementation.

We have the ability to define the job and task, design concept of operations, workstation & equipment, user interface, procedures, deliver training and assess human performance.

Our team has vast experience in the application of aeronautical engineering methodologies, systems knowledge and human factors principles and guidelines across the design of workstations, including checklists, controls, displays, and equipment.

Central to our working practices is the collaboration with operators, end users and systems engineers.

This area of expertise includes the human-interface to maximise performance and optimise system resilience.

Below are some examples of our work:

• Design and human factors integration of complex mission consoles into Airbus Military derivative tanker aircraft (MRTT, FSTA and other programs)
• Console ergonomic design, Controls & Indications, Multi-Function Displays (MFDs) and Visual Information Displays (VIDs), including the dynamic overlays presented on the Boom Enhanced Vision System (BEVS) and on the Reconnaissance and Surveillance Systems (RSS)
• Human Factors investigation of Multi-Role Tanker Aircraft
• HMI definition and validation of driving user interfaces for 4+ Advanced Driver Assistance Systems (i.e., Park Assist, PDC, Traffic Sign Recognition, Lane Keep Assist) and for the main off-road feature (All Terrain Progress Control)
• Created a standard and objective process and methods to benchmark JLR invehicle interfaces against competition, with emphasis on safety aspects (e.g., driver distraction, cognitive workload, situation awareness)
• User Centred Design (UCD), Human Error and Safety Assurance
• Development for NATS the Electronic Flight Strips into the London TMA (ExCDS), Transition Altitude (TA), London Airspace Management Project (LAMP) and Human Factors impact assessment and definition of Human Factors improvement targets and validation method